Terry's Automotive And Qwik Lube

Reviews

• Mingyi Xie

  Mar, 14 2018
  ★ ☆ ☆ ☆ ☆
  Very dishonest shop. I gave it a try because of good reviews online (most of which I think is fake now) and it's close to home. I had an engine cooling problem and I knew the connection of the fan wasn't very good. Went in the shop for a diagnose, was told that I had to pay for more than $500 to fix, the replacement fan would cost $250. I told them to hold and looked up online. I could get the fan for less than $90. Called Terry and said I would pick up the car WITHOUT repair. Next morning, Terry told me the fan was replaced and had to charge me more than $500. I clearly told them not to replace the fan and they just did it without my permission. They ordered the fan while I was thinking about it, which means they wanted to force me to buy the service from the very beginning. THIS IS ROBBERY! From the previous reviews you can see this is how they do business, trick people into paying far more than they should. I am turning to legal assistance to fight for myself. DON'T WASTE YOUR MONEY HERE!

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