New Scooters 4 Less Gainesville Scooters - Vespa Gainesville
Full information about Establishment and car repair "New Scooters 4 Less Gainesville Scooters - Vespa Gainesville" at 633 Northwest 13th Street, Gainesville, FL 32601. You may find here reviews, address, phone number, website, work hours and etc.
Contacts
Address:
633 Northwest 13th Street, Gainesville, FL 32601
Get directions
Phone number:
+1 352-336-1271
Website:
newscooters4less.com
Categories:
Establishment Car repair
Reviews
- Lily HuddlestonOct, 16 2018★ ★ ★ ★ ★I bought a used scooter that turned out to be in bad shape from a different shop. The staff and owner at NSFL worked with the shop I bought the scooter from to get the bike in great condition. Their customer service was above and beyond and my scooter is running perfectly now. My only regret was that I didn't buy a new scooter from NSFL considering they are an honest company with extensive knowledge and integrity revolving around their work.
- Mahdi KassamMar, 06 2018★ ★ ★ ★ ★New Scooters 4 Less is a company that knows why they exist: Their culture is to change the status-quo and have fun while doing it; they do this by having amazing, student-centered customer service with open-communication and top-quality service; and they just happen to sell scooters.
I'm a currently a senior, having first purchased my scooter from NS4L before I began my freshmen year at the University of Florida. While the years and the many miles I put on my scooter slowly started to slow it down, NS4L's commitment to customer service and getting me mobile never did. It's not that they offer lower, competitive prices (which they do) or they help grab my vehicle when it's in a bind (which they have,) but beyond that, they truly listen. When my scooter expenses became too unwieldy for me recently, two representatives from NS4L worked, talked and helped me make informed decisions of what to do next.
First came Hannah, who through our many phone calls, fielded my many questions, made me feel heard, and responded to my concerns so thoughtfully and professionally. After a few conversations, she brought in the person who largely oversaw my service, Brad.
Brad made a point to see what I felt, as a student struggling to make it to class, pay rent and still enjoy my college experience. He worked with managers above to ensure that at the end of the day, I got a fair price and I left the story happy.
New Scooters 4 Less isn't perfect; but that doesn't stop them from trying their best everyday to achieve that very goal. Brad and Hannah made certain that I stayed a customer throughout my remaining time in Gainesville (crossing fingers for law school) and made me feel part of their scooter family.
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